Frequently Asked Questions

We've put together some commonly asked questions to give you more information about Royal Canin and the products we offer.

General Questions

What is the Royal Canin Pet Food Calculator?

The Royal Canin Pet Food Calculator is an easy-to-use online tool designed to help pet owners determine the ideal feeding guidelines for their pets based on specific factors such as weight, breed, age, and activity level.

How accurate is the Pet Food Calculator?

The calculator provides general feeding recommendations based on Royal Canin’s extensive research and data. However, individual pet needs can vary, so it’s best to consult with your veterinarian for tailored advice.

Using the Calculator

What information do I need to use the calculator?

You’ll need the following details about your pet:

Weight
Breed
Age
Sensitivities
Meal/day

Does the calculator work for all pets?

The calculator is specifically designed for dogs and cats. It provides breed-specific guidance where applicable.

How do I know if my pet’s weight is healthy?

The calculator offers general guidelines, but for a detailed assessment, we recommend consulting your veterinarian. You can also use the Body Condition Score chart provided on our website.

Feeding Recommendations

How do I measure the recommended food portions?

The calculator provides feeding recommendations in grams or cups. Use a standard measuring cup or a kitchen scale for the most accurate measurement.

What if my pet is overweight or underweight?

The calculator includes options for pets with special weight management needs. For specific health concerns, always consult your veterinarian.

Can I use the calculator for puppies or kittens?

Absolutely! The calculator provides specific recommendations for growing pets based on their age and breed size.

Does the calculator consider wet and dry food?

Yes, the calculator can provide feeding recommendations for both wet and dry food. You can even calculate a mixed feeding plan if you’d like to combine the two.

Technical Support

The calculator isn’t working for me. What should I do?

If you’re experiencing issues, try the following steps:

Ensure your internet connection is stable.
Clear your browser’s cache and cookies.
Update your browser to the latest version. If the issue persists, contact our technical support team.

Is my pet’s information stored securely?

Yes, any information you provide when signed in is stored securely and complies with data protection laws.

Can I access the calculator on my mobile device?

Yes, the calculator is mobile-friendly and can be accessed on any smartphone or tablet.

Additional Support

Where can I buy Royal Canin products?

You can find Royal Canin products at authorized retailers, pet stores, and veterinary clinics. Use the store locator on our website for convenience.

Can I speak to someone if I have more questions?

Reach out to our customer support team via the contact form on our website or call our hotline for assistance.

Does Royal Canin offer nutritional consultations?

Yes, Royal Canin provides consultations through veterinary professionals. Speak to your vet to learn more about personalized nutritional plans.

Still have questions? Visit our website or contact us directly for personalized assistance. We’re here to help you and your pets thrive!